Privacy Policy

Effective Date: June 10, 2026  |  Last Updated: June 10, 2026

TrioTimber Innovations and Construction Inc. ("TrioTimber," "we," "our," or "us") operates the website triotimber.com. This Privacy Policy explains how we collect, use, disclose, and protect information about visitors and clients. By using this website, you agree to the practices described here.

1. Information We Collect

Information you provide directly:

• Name, email address, and phone number submitted via contact or estimate forms
• Project details and notes submitted through our survey or B2B forms

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookie identifiers and session data (see Section 5)

2. How We Use Your Information

• To respond to estimate requests and project inquiries
• To communicate about your project or our services
• To improve our website and marketing effectiveness
• To comply with legal obligations

We do not use your personal information for automated decision-making or profiling.

3. Third-Party Services

We use the following third-party services that may process your data:

• Google Tag Manager & Google Analytics 4 — website analytics (IP anonymized). Google Privacy Policy
• Formspree — form submission processing and delivery to our email. Formspree Privacy Policy
• Cloudflare Turnstile — spam and bot protection on forms. Cloudflare Privacy Policy
• Cloudflare Pages — website hosting and CDN. Cloudflare Privacy Policy

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Data Retention

Form submissions are retained for up to 2 years for project follow-up purposes. Analytics data is retained per Google's default retention settings. You may request deletion at any time (see Section 7).

5. Cookies

This website uses cookies and similar tracking technologies for:

• Analytics: Google Analytics cookies to understand visitor behavior (anonymized)
• Security: Cloudflare Turnstile challenge cookies to prevent spam
• Preferences: A first-party localStorage entry to remember your cookie consent choice

You may decline analytics tracking using the "Do Not Sell My Personal Information" option in the cookie banner, or by adjusting your browser's cookie settings.

6. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request a copy of the personal information we have collected about you in the past 12 months.
• Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell personal information. However, if you wish to opt out of analytics data sharing, use the cookie banner or contact us directly.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise any of these rights, contact us using the information in Section 8.

7. Data Security

We use industry-standard security measures including HTTPS, Cloudflare's security infrastructure, and limited internal access to form submission data. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. Children's Privacy

This website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.